Workiva (WK) J.P. Morgan 54th Annual Global Technology, Media and Communications Conference summary

Key business drivers and platform strategy

• Over 6,600 customers, including 85%+ of the Fortune 1000, rely on the platform for data accuracy, integrity, and traceability in financial and regulatory reporting.

• Integrated platform approach reduces reporting complexity, consolidates point solutions, and provides a single source of truth, especially valued in the era of AI.

• Platform enables secure, audit-ready environments, supporting both financial and non-financial data for holistic business views.

• High gross revenue retention (97%+) and net revenue retention (110%+) are driven by portfolio expansion, account growth, and improved execution.

• Achieved $1 billion revenue milestone, with continued focus on land-and-expand strategy and larger deals.

Growth, profitability, and operational discipline

• 21% subscription revenue growth last quarter, with momentum in both U.S. and international markets, especially Europe.

• Enhanced partner relationships and disciplined geographic expansion contribute to multi-solution deals and new customer wins.

• Non-GAAP operating margin reached 18% in Q1, up 1,600 basis points year-over-year, attributed to operational rigor and productivity improvements.

• Productivity gains have enabled simultaneous investment in innovation and margin expansion, without trade-offs between growth and profitability.

AI strategy and platform transformation

• AI is embedded across all workflows, with advanced capabilities offered in premium product tiers; over a third of customers have enabled AI features.

• Monetization of AI occurs through advanced pricing tiers and usage-based metrics, with ongoing learning from customer adoption patterns.

• Platform is undergoing transformation from document-centric to data-centric architecture to support agentic AI products and orchestration.

• Core strengths of data accuracy, traceability, and defensibility are maintained while evolving toward AI-native offerings.

• Internal productivity is boosted by AI adoption across all functions, with careful management of AI compute costs through infrastructure contracts and tiered pricing.