Migros Ticaret (MGROS) Corporate presentation summary

Company overview and market position

• Operates 2,165 stores across Turkey, North Macedonia, and Kazakhstan, with a presence in all 81 Turkish cities and 44 international stores.

• Recognized as the leading supermarket operator with a strong reputation and 80 basis points market share gain in the modern FMCG market in 2019.

• Multi-channel strategy includes supermarkets, hypermarkets, proximity stores, upscale gourmet stores, wholesale, and robust online channels.

• Loyalty program reaches 7 million households, with 11 million active loyalty cards and advanced CRM segmentation.

• Member of BIST Sustainability Index and Corporate Governance Index, with 32,114 employees and a strong focus on sustainability.

Operating environment and business model

• Operates in an attractive, growing Turkish food retail market, with organized retail accounting for 38% of total grocery spend.

• Flexible, capital-light business model with mostly rented stores and low capex as a percentage of sales.

• Well-invested in logistics, with 28 distribution centers and 83% of sales delivered centrally.

• Recognized for best-in-class quality management, with over 1,000 supplier audits and multiple ISO certifications.

• Focus on fresh categories, supported by two meat production plants and exclusive licensing for “Good Agricultural Practice.”

Digital transformation and innovation

• Leading online grocery platform with same-day delivery in 48 cities and six online channels, including partnerships with Trendyol and Glovo.

• Innovations include self-service checkouts, mobile apps, e-wallet integration, and personalized campaign engines.

• 5.8 million mobile app downloads and 4 million monthly self-scan transactions.

• Online business recalibrated in 2019, expanding 30-minute delivery service in major cities.