LeadDesk (LEADD) investor relations material

Executive summary

• Revenue declined by 2.8% in H1 2026 to EUR 18.99 million, mainly due to portfolio pruning and regulatory impacts, but own software revenue in the Nordics grew by 5%.

• LTM EBITDA improved quarter-over-quarter, reaching 18%, and H1 2026 EBITDA margin rose to 15.1%, up 1 percentage point year-over-year.

• The acquisition of Telia ACE, announced in July, will make Sweden the largest market and increase pro forma revenue above EUR 50 million.

• Strategic focus remains on profitability, portfolio management, and scaling AI-driven customer interaction solutions, with acquisitions (Telia ACE, Fluentic) strengthening AI capabilities and Nordic market position.

Financial highlights

• H1 2026 revenue: EUR 18.99 million (-2.8% year-over-year); LTM revenue: EUR 38.8 million, down 1% year-over-year.

• Own software revenue grew by 2% globally and 5% in the Nordics.

• EBITDA margin for LTM was 18%; H1 2026 EBITDA margin was 15.1%, up from 14.0% year-over-year.

• Operating cash flow was lower year-over-year due to a EUR 0.9 million negative working capital impact; H1 2026 operating cash flow was EUR 1.99 million.

• Annual recurring revenue (ARR) was EUR 32.58 million, down 6% year-over-year.

Outlook and guidance

• Guidance for the year remains unchanged, with continued focus on profitability and portfolio management; EBITDA margin guidance for 2026 is 15–20%.

• No revenue guidance for 2026 due to ongoing portfolio rationalization; up to 8% of revenue may be impacted, half in FY2026.

• Long-term target is EUR 100 million in revenue and over 20% EBITDA margin.

• Organic growth expected to resume after portfolio cleanup and regulatory impacts subside, with AI-driven growth opportunities anticipated post-ACE integration.