Urban Company (URBANCO) Q1 26/27 earnings summary

Executive summary

• Q1 FY27 marked a record quarter with consolidated NTV up 42% year-over-year to INR 1,465 crores and revenue up 44% to INR 528 crores.

• Unaudited consolidated and standalone financial results for the quarter ended June 30, 2026, were approved by the Board and reviewed by statutory auditors, with no material misstatements identified.

• Total orders reached 13.2 million, up 79% year-over-year, with 1.2 million new customers added and annual transacting users at 9.3 million.

• Growth was broad-based across India Consumer Services, international markets, Native, and InstaHelp, with core business profitability improving.

Financial highlights

• Consolidated revenue from operations rose to ₹528.34 crore, up from ₹425.56 crore year-over-year.

• Consolidated net loss for the quarter was ₹92.12 crore, compared to a loss of ₹161.16 crore in the same quarter last year.

• India Consumer Services NTV grew 29% year-over-year to INR 1,056 crores, with adjusted EBITDA margin at 6.9% of NTV, up from 5.2% last year.

• International NTV grew 76% year-over-year to INR 237 crores, with UAE and Singapore delivering profitable growth.

• Native NTV grew 51% year-over-year to INR 119 crores, net revenue up 60% to INR 95 crores, and adjusted EBITDA loss narrowed by 410 bps.

Outlook and guidance

• Guidance for consolidated adjusted EBITDA breakeven by Q3 FY28 and INR 1,000 crores in adjusted EBITDA by FY31 is retained.

• The company continues to focus on expanding its segment offerings and international presence, with segment reporting reflecting strategic business units for improved resource allocation and performance monitoring.

• India Consumer Services is expected to maintain profitability and cash generation, with disciplined margin improvement.

• International business to remain profitable and focus on growth in existing markets; no plans for new international expansion.

• InstaHelp will continue to require investment for at least two more years, with breakeven targeted by FY31.