The Home Depot (HD) Goldman Sachs Global Consumer and Retail Conference summary

Business performance and category strength

• Achieved broad-based demand in 13 of 16 merchandising categories, with core areas like plumbing, electrical, hardware, and tools performing strongly both in-store and online.

• Maintenance and core home improvement categories remained resilient throughout the first half of the year.

• Accelerating share gains attributed to investments and operational scale.

Competitive landscape and operational investments

• Leveraged scale, real estate footprint, and associate base to capture share in a pressured sector.

• Investments in tools, delivery, and supply chain have differentiated the business and improved customer service.

• Delivery enhancements include 65% of parcel shipments delivered same or next day, and 55% of big and bulky products within two days.

• Delivery strategy, set over a decade ago, now enables two-hour delivery for much of the assortment.

Pricing, value, and margin management

• Significant tariff refunds in Q2 were used to maintain customer value and support everyday low pricing.

• Maintained gross margin guidance for the year, with less promotional activity and focus on price stability.

• Collaborated closely with suppliers to plan promotional cadence and protect value.