PTC (PTC) Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Company overview and customer focus

• Provides global software solutions for product design, manufacturing, and service across five key verticals: industrial, aerospace/defense, electronics/high-tech, medical technology, and automotive.

• Emphasizes building an intelligent product lifecycle, with a strong product data foundation using CAD, PLM, ALM, and SLM solutions.

• Focuses on enabling customers to leverage product data as a core asset, integrating AI to enhance competitiveness.

AI strategy and innovation

• Integrates AI into mission-critical workflows, leveraging proprietary expertise in training AI agents on complex CAD data models.

• Customers recognize the company’s unique ability to deliver scalable AI outcomes, leading to increased demand and positive feedback.

• AI-enabled solutions are being embedded across ALM, PLM, CAD, and SLM systems.

• Internally, AI is used to accelerate engineering, customer support, sales, marketing, and G&A efficiency.

Go-to-market transformation and competitive positioning

• Underwent significant organizational changes, including new leadership and a revitalized product/R&D structure, resulting in clearer market messaging and increased customer demand.

• Competitive displacements are accelerating in PLM, ALM, and CAD, with Onshape and Windchill gaining traction.

• Openness and customer-first approach are resonating, attracting both customers and talent.