InnovAge (INNV) 7th Annual Healthcare Symposium summary

Key challenges and inefficiencies in aging care

• Fragmented care delivery and lack of coordination between payment and care models create inefficiencies and waste, especially in home-based care.

• Regulatory complexity and misaligned reimbursement structures hinder the expansion of home-based and aging-in-place models.

• Many interventions and resources are not matched to those who need them most, and patients often struggle to navigate available options.

• Social determinants, such as technology access and trust, significantly impact the effectiveness of care delivery.

• Payment models are subscale and often not designed to support innovative or coordinated care approaches.

Role of private capital and partnerships

• Private capital is essential for scaling innovative care models, as not-for-profit sectors often lack the speed and resources to expand.

• Public-private partnerships can help bridge the gap between existing infrastructure and new care delivery models.

• Short-term incentives in health insurance and reimbursement volatility limit long-term investment and innovation.

• Alignment of incentives and risk-sharing contracts are needed to support sustainable growth.

Technology, AI, and logistics in home-based care

• AI and technology can improve patient identification, logistics, and care plan development, making care more efficient and targeted.

• Automation of administrative tasks can free up clinicians to spend more time with patients, building trust and improving outcomes.

• Predictive analytics can help manage capacity and match resources to patient needs, but must be balanced with human interaction.

• Technology must be designed for diverse user needs, from tech-savvy individuals to those with limited digital literacy.