Haverty Furniture Companies (HVT) Small-Cap Virtual Conference summary

Company overview and customer profile

• Operates 130 stores across 17 states, expanding to 18 by year-end, with a focus on the South and Midwest.

• Targets upper-income suburban families, primarily women, with household incomes above $150,000.

• Offers free design services and a regret-free shopping experience to differentiate from competitors.

• Aims to open five new stores annually within its distribution footprint.

Demand trends and competitive positioning

• Achieved four consecutive quarters of positive same-store sales, with Q2 up 8% and written comps at 12.3%.

• Average ticket size increased 14% to $3,800, with design services driving higher sales.

• Positioned in the upper-middle market, offering broader assortments and value compared to both higher- and lower-end competitors.

• Design services accounted for 36.5% of revenue, with average design tickets at $8,800.

Merchandise performance and growth opportunities

• All major categories saw double-digit growth, especially upholstery, bedroom, and dining.

• Outdoor furniture identified as a significant growth opportunity, currently limited to online assortment.

• Custom special orders grew 24%, closely tied to the expansion of design services.

• Attachment rates and cross-category sales are actively monitored and targeted for improvement.