Forrester Research (FORR) Q4 2025 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2025 earnings summary
9 Jul, 2026Executive summary
2025 saw continued revenue and contract value (CV) declines, with Q4 revenue at $101.1M and full-year revenue at $396.9M, but improvements in client retention and new product momentum, especially with AI Access.
The company is restructuring to focus on higher-margin research, sunsetting strategy consulting, and revamping events to smaller, regional formats.
Four key initiatives for 2026 include retention lifecycle execution, expanded product options (notably AI), sales culture transformation, and more actionable research.
The business model is heavily weighted toward recurring research revenue (74%), with consulting and events contributing 22% and 3%, respectively.
Leadership emphasizes contract value growth, proprietary AI-driven insights, and a differentiated research platform.
Financial highlights
Q4 2025 revenue was $101.1M, down 6% year-over-year; full-year revenue was $396.9M, down 8%.
Q4 2025 adjusted net income was $3.2M ($0.17/share), and full-year adjusted net income was $22.2M ($1.16/share), both down year-over-year.
Free cash flow for 2025 was $18.1M; cash at year-end was $127.7M, with $35M in debt.
Adjusted EBITDA for 2025 was $36.3M; adjusted operating margin was 7.6%.
Q4 2025 GAAP net loss was $33.9M due to a $110.7M goodwill impairment charge.
Outlook and guidance
2026 revenue guidance is $345M–$360M, a 9%–13% decline from 2025, due to consulting and events restructuring.
Adjusted operating margin for 2026 is expected at 6%–6.5%; adjusted EPS at $0.72–$0.82.
Research revenue is projected to approach 80% of total revenue in 2026.
Modest CV growth anticipated by year-end 2026, with improved retention and new product launches.
2026 GAAP operating margin expected between -0.8% and -0.3%; diluted loss per share of $0.20–$0.10.
Latest events from Forrester Research
- Q2 2026 revenue fell 10% YoY, but GAAP net income rose and AI adoption accelerated.FORR
Q2 2026 - All proposals, including director elections and compensation, were approved without contest.FORR
AGM 2026 - Q1 2026 revenue fell 5% with net loss, improved retention, and a $10.8M goodwill impairment.FORR
Q1 2026 - 2026 meeting seeks approval for director elections, stock plan expansion, auditor, and pay practices.FORR
Proxy filing - Virtual annual meeting to vote on directors, stock plan, auditor, and executive pay.FORR
Proxy filing - Q3 2024 revenue and contract value fell, but retention stabilized and guidance is maintained.FORR
Q3 2024 - Revenue declined 10% in Q2, but net income rose and platform migration advanced.FORR
Q2 2024 - Q1 revenue fell 10% and a large goodwill impairment drove a GAAP net loss, but cash flow improved.FORR
Q1 2025 - 2024 revenue and contract value fell, but retention and CV per client improved.FORR
Q4 2024