Fiserv (FISV) Goldman Sachs Communacopia + Technology Conference 2026 summary

Strategic priorities and organizational changes

• Emphasis on operating as one company to better leverage synergies across business segments and improve product configuration by customer segment.

• Increased urgency around executing the technology roadmap, prioritizing critical path initiatives for clients.

• Ongoing strategic review to ensure each business area has a competitive edge, with actions focused on platform stability and growth opportunities beyond core products.

• Focus on monetizing synergies between business units, especially through modern ledger, gateway, and issuing platforms.

• Product simplification and infrastructure consolidation are key, with Project Elevate targeting reduced duplication and streamlined offerings.

Financial performance, cost management, and investment

• Project Elevate identified $500 million in cost savings and aims for a 200 basis point margin contribution over several years.

• Margin expansion of 50 basis points annually is targeted from 2027, with Project Elevate benefits expected to be more back-loaded, peaking in 2029.

• Recent $100 million investment in technology infrastructure accelerates remediation and AI-readiness, especially in Financial Solutions.

• Expense management will absorb increased investment while maintaining margin targets.

Segment performance and growth drivers

• Fourth quarter expected to show mid-single digit adjusted revenue growth, with minimal non-recurring revenue noise and improved correlation between volume and revenue.

• Cash Flow Central adoption is growing, with integration into bank workflows and expansion as part of a broader SMB suite.

• Clover’s volume and revenue growth are at the low end of target ranges, with new initiatives and product enhancements expected to drive further gains.

• Distribution channels remain robust, with no significant market share loss in ISOs and growth focus shifting to ISVs and banks.