Firstsource Solutions (FSL) Investor presentation summary

Group overview and market position

• Part of a diversified conglomerate with a market cap of ~$6B and presence in 60+ countries.

• Workforce exceeds 55,000 employees, with operations in over 100 offices globally.

• Serves major sectors including healthcare, banking, financial services, communications, media, and technology.

• Recognized as a leader in multiple industry assessments and awards for ESG and operational excellence.

Client relationships and growth

• Consistent addition of new clients, with 150 clients generating over $1M and 45 clients over $5M in revenue as of Q1FY27.

• Strategic and large deal wins continue, with four large deals secured in Q1FY27.

• Client concentration is decreasing, with top 5 clients accounting for 27.4% of revenue.

Financial performance

• Q1FY27 revenue reached $288M, up 22.9% YoY and 2.2% QoQ in constant currency.

• EBIT margin expanded to 12.4%, with PAT margin at 8.2% and EPS at 2.36.

• FY27 guidance targets 10-13% constant currency revenue growth and 12.25-12.75% EBIT margin.

• Strong cash flow and improved return on equity and capital employed, with net debt rising to 20,163 million.