Cencosud Shopping (CENCOMALLS) Cenco Day 2025 presentation summary

Strategic context and global trends

• Retail is being transformed by AI, digital innovation, and evolving consumer values, with a focus on creating experiences and building trust.

• Top trends include hyper-personalization, supply chain transparency, social commerce, sustainability, and autonomous retail.

• Grocery retail is impacted by consumer cost-saving behaviors, dynamic pricing, health and wellness trends, and the rise of private labels and omni-sales.

Business evolution and growth

• Expanded from Chile to eight countries, with significant acquisitions and new business lines, including financial services and technology hubs.

• Sales grew at an 11% CAGR since 2019, with revenue reaching CLP 15.99 trillion in LTM 2024.

• Revenue diversification increased stability, with a higher share from Chile and the USA.

• Net income rose 219% since 2019, outpacing revenue and EBITDA growth.

Strategic pillars and operational initiatives

• Focused on growth, profitability, innovation, retail ecosystem development, and ESG.

• Private label sales reached USD 2.6 billion, with 16.9% penetration and 120% growth since 2019.

• E-commerce now accounts for 10% of sales, with USD 1.2 billion YTD revenue and strong marketplace and app launches.

• Retail media revenue grew 112% YoY, with over 10,000 initiatives and 740 brands engaged.

• Shared Service Center delivered USD 14 million in annual savings and 30% efficiency gains.