eHealth (EHTH) investor relations material

Executive summary

• Q1 2026 results exceeded expectations, driven by stronger Medicare enrollment, favorable unit economics, and significant operating expense reductions year-over-year.

• Revenue and gross profit declined year-over-year due to lower approved member volumes and reduced marketing spend, especially in the Medicare segment.

• Strategic initiatives included launching a lifetime advisory model, expanding product offerings, and implementing workforce reductions to drive cost savings.

• The company maintained compliance with liquidity covenants and continued to focus on sustainable cash flow generation.

Financial highlights

• Q1 2026 revenue was $88 million, down 22% year-over-year, but ahead of internal expectations.

• GAAP net loss was $4.7 million, compared to net income of $2 million last year, primarily due to $6.4 million in restructuring charges.

• Adjusted EBITDA was $9 million (margin 10%), down from $12.5 million (margin 11%) year-over-year.

• Operating cash flow was $35.8 million, down from $77.1 million, mainly due to timing and one-time severance costs.

• Cash, equivalents, and short-term securities totaled $110.8 million at quarter-end.

Outlook and guidance

• 2026 is positioned as a bridge year, prioritizing operating cash flow and quality of revenue over volume growth.

• FY 2026 revenue guidance: $405M–$445M; GAAP net income: $8M–$25M; adjusted EBITDA: $55M–$75M; operating cash flow: ($10M)–$12M.

• Net adjustment revenue for FY 2026 expected at $8–$20 million.

• Three-year outlook projects mid-single-digit revenue growth in 2027 and mid-teens growth in 2028, with adjusted EBITDA margin reaching 20% by 2028.

• Free cash flow expected to reach break-even or better in 2027.