Citizens Financial Group
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Citizens Financial Group (CFG) investor relations material

Citizens Financial Group UBS Financial Services Conference 2026 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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UBS Financial Services Conference 2026 summary10 Feb, 2026

Business evolution and strategic expansion

  • Built out industry verticals and expanded from a regional to a national middle-market focus over the past decade, with significant growth in Florida, California, and New York City.

  • Shifted from geographic to industry-focused coverage, hiring bankers to serve larger clients and entering new markets through acquisitions and talent from First Republic and JMP.

  • Enhanced offerings through boutique M&A firm acquisitions, leading to dominance in sectors like gaming and digital infrastructure.

  • Integrated private banking and wealth management with commercial banking, leveraging the "One Citizens" approach for cross-selling and client referrals.

  • Continued investment in Treasury Solutions and merchant services, aiming for full-wallet relationships in expansion and core markets.

Private capital and capital markets strategy

  • Early investment in private equity and direct lending, with expanded services post-JMP acquisition, including equity, bonds, and fund lending.

  • Holistic approach to private capital clients, offering subscription lines, fund lending, and advisory for continuation vehicles and M&A.

  • Flexible execution across private credit, CLOs, BDCs, and bank markets, adapting to market conditions and client needs.

  • Capital markets revenue expected to over-index in 2026, with 6%-8% fee growth driven by increased mandates and activity.

  • JMP acquisition enabled new fee opportunities with direct lenders and expanded expertise in equity research and capital markets.

Market outlook and growth drivers

  • Anticipates a strong M&A and transactional market in 2026, with narrowing bid-ask spreads and robust deal pipelines.

  • Loan growth supported by increased revolver utilization, acquisitions, and expansion market activity, especially in Florida, California, and New York.

  • Balance sheet optimization continues, reallocating capital to higher-return areas and exiting less profitable relationships.

  • AI and process simplification investments expected to drive efficiency and cost savings.

  • CapEx cycle showing early signs of pickup, contributing to loan growth expectations.

How does Citizens win in new expansion markets?
How does Citizens engage with direct lending funds?
Which sectors are flashing yellow for Citizens?
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Next Citizens Financial Group earnings date

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Q1 202616 Apr, 2026
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Q1 202616 Apr, 2026

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Frequently asked questions

Citizens Financial Group operates as a bank holding company that provides retail and commercial banking products and services. The firm serves individuals, small businesses, middle-market companies, corporations, and institutions in the United States.

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